Cannot open Log: "Error no PDF reader found"

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Piotre22
Posts: 6
Joined: Wed 10. Sep 2014 18:32:34

Hello,


I can't open the Log.
There is the following Error Message:
Log_Error.JPG
Sure, i have installed a PDF reader, the normal Adobe Reader.
I also installed another PDF reader, but i always get this error.


Can somebody help me?


Thanks,
Piotre
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ritchieicu
Posts: 90
Joined: Thu 28. Aug 2014 18:17:19

Send me the log by email i will pm my address
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ZeXx86
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Posts: 12831
Joined: Mon 29. Apr 2013 16:06:44
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From unknown reason your PDF reader is not registered in system so program can't associate PDF files to open it.
You can try to reinstall PDF reader for All Users in OS.

Alternatively you can open Log files from Documents directory.
Spirit System developer
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Piotre22
Posts: 6
Joined: Wed 10. Sep 2014 18:32:34

ZeXx86 wrote: Alternatively you can open Log files from Documents directory.
:)

yeah, i did not know that the software saves the files in that directionary...now i found serveral Logs there :)
I can just open them with a double click...no problems...
documents.JPG
ZeXx86 wrote:From unknown reason your PDF reader is not registered in system so program can't associate PDF files to open it.
You can try to reinstall PDF reader for All Users in OS.
perhaps the "all Users" is the problem?
I will try to install the adobe reader again and then i will select "for all users".

Thanks!
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igloo
Posts: 45
Joined: Sun 03. May 2015 16:56:24

Hi,

I got the same problem (spirit soft unable to find a valid pdf reader). I tried to desinstall/reinstall Acrobat reader but uselessly. Did you find out a solution?

Thanks in advance
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ZeXx86
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Posts: 12831
Joined: Mon 29. Apr 2013 16:06:44
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Hi igloo,

what is language in your operating system and what version do you use?
Spirit System developer
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igloo
Posts: 45
Joined: Sun 03. May 2015 16:56:24

Hi, tks for this sunday reply ;)

As for your questions : Windows 7 pro, french
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toto_gt
Posts: 38
Joined: Wed 26. Nov 2014 15:25:47

Sryl ? I would recommend that u guys solve your computer related issues by yourself !

Geez , sometimes ......
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ZeXx86
Site Admin
Posts: 12831
Joined: Mon 29. Apr 2013 16:06:44
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igloo: Could you check your Documents directory if the logs are present there, please?
Most probably there is missing some association between PDF and reader so the software can't open the file.
Spirit System developer
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igloo
Posts: 45
Joined: Sun 03. May 2015 16:56:24

Yes, the log are actually present, no pb on this side. Association with a pdf reader is set as well (picture hereunder)

Image

I have removed the Acrobat reader, then install a new one : not better
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