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Wifi Link Error

Posted: Fri 01. Feb 2019 19:36:39
by gerd.germany
Got this error if I try to update

Firmware is missing! Your installation is probably corrupted.
Please reinstall the software.

Can you please provide me the software that needs to be installed to run , the modul aksk's for?

regards
Gerd

Re: Wifi Link Error

Posted: Fri 01. Feb 2019 19:42:48
by ZeXx86
Hello,

please try to redownload and reinstall the Spirit Wifi-Link updater.
The issue should not occur normally.

Do you have any other computer to try?

Re: Wifi Link Error

Posted: Fri 01. Feb 2019 19:45:44
by gerd.germany
No, got just an mac to handle this. i downloaded the .dmg file again, but same error message.

Re: Wifi Link Error

Posted: Fri 01. Feb 2019 22:24:42
by ZeXx86
Probably you are trying to start the Wifi-Link updater directly from the DMG image.
Please move the app to a desktop or somewhere else. Then it will work.

Re: Wifi Link Error

Posted: Sat 02. Feb 2019 0:48:44
by gerd.germany
I tried as you told me to do. Sorry, no success - same error message as before.

Re: Wifi Link Error

Posted: Sat 02. Feb 2019 15:14:15
by ZeXx86
Can you tell me what OSX version do you have installed?

We have tested it yesterday on Mac and it is working just fine.

Re: Wifi Link Error

Posted: Sat 02. Feb 2019 16:22:11
by gerd.germany
I've got Mojave 10.14.
Can you provide me the firmware inside an .bin file?
a friend of mine told me that he can burn the file onto the chip in a way he knows!?

Re: Wifi Link Error

Posted: Sun 03. Feb 2019 22:55:07
by ZeXx86
The .bin file is placed in the .app file. You can open the app directory and view the contents.
But there is no reason why it shouldn't work. If you have any other computer, are you able to start the Updater there?

Do you have any special OSX configuration? For example Case Sensitive system.