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Loosing connection

Posted: Thu 24. Feb 2022 23:45:58
by Teaser
I'm having problems with the connection between computer and Spirit GTR. I'll be working on things in the software and it will loose the connection in just a few minutes. Then after a few disconnects it won't reconnect. Any ideas?

Re: Loosing connection

Posted: Fri 25. Feb 2022 7:24:33
by HeliMLM
Hi

first question: what computer and operating system version are you using? what Spirit software version? (and maybe: what driver/version?)

Re: Loosing connection

Posted: Fri 25. Feb 2022 15:30:45
by Teaser
It's a MacBook Air running Windows 10, Spirit software Ver 3.3.2.. I don't know how to see what driver I'm using.

Re: Loosing connection

Posted: Fri 25. Feb 2022 17:14:57
by HeliMLM
Windows 10 with bootcamp or Parallels or ... ? ;)

Re: Loosing connection

Posted: Sat 26. Feb 2022 17:29:06
by Teaser
Bootcamp

Re: Loosing connection

Posted: Sat 26. Feb 2022 22:43:53
by ZeXx86
Hello,

you can try to use other USB port.

I recommend to disconnect everything except USB and power. Then please try again. Will the problem happen too?

Re: Loosing connection

Posted: Wed 02. Mar 2022 16:39:28
by Teaser
Yes, it does to then too.