Page 1 of 1
Image not uploading
Posted: Fri 01. Aug 2025 9:59:46
by jonbrum
I have been trying to upload an image to my Wave, I go to the cloud either via PC or phone, select an image, hit upload, it says image uploaded but then nothing, image is in jpg, am I missing something obvious?
Re: Image not uploading
Posted: Fri 01. Aug 2025 11:09:22
by ZeXx86
Hello,
can you let me know what web browser are you using?
Isn't image too big?
If you can share the image we can test it for you.
Re: Image not uploading
Posted: Fri 01. Aug 2025 11:19:03
by jonbrum
I am using Microsoft Edge browser, image in only 115kb
Re: Image not uploading
Posted: Fri 01. Aug 2025 13:31:27
by ZeXx86
Hello,
we found the problem. File extension has to be named with a small letters. Instead of JPG please type "jpg". Then it will work.
We will fix the problem to make it work also with big letters.
Re: Image not uploading
Posted: Fri 01. Aug 2025 14:18:36
by jonbrum
All sorted thanks very much for your help on that, just trying to get used to my Spirit Wave, I have just moved over from Vbar, I am sure I will more questions.
Re: Image not uploading
Posted: Fri 01. Aug 2025 14:29:26
by ZeXx86
You are welcome!