Page 1 of 1

Cannot open Log: "Error no PDF reader found"

Posted: Mon 22. Sep 2014 21:57:21
by Piotre22
Hello,


I can't open the Log.
There is the following Error Message:
Log_Error.JPG
Sure, i have installed a PDF reader, the normal Adobe Reader.
I also installed another PDF reader, but i always get this error.


Can somebody help me?


Thanks,
Piotre

Re: Cannot open Log: "Error no PDF reader found"

Posted: Mon 22. Sep 2014 22:06:43
by ritchieicu
Send me the log by email i will pm my address

Re: Cannot open Log: "Error no PDF reader found"

Posted: Mon 22. Sep 2014 22:11:41
by ZeXx86
From unknown reason your PDF reader is not registered in system so program can't associate PDF files to open it.
You can try to reinstall PDF reader for All Users in OS.

Alternatively you can open Log files from Documents directory.

Re: Cannot open Log: "Error no PDF reader found"

Posted: Mon 22. Sep 2014 22:17:53
by Piotre22
ZeXx86 wrote: Alternatively you can open Log files from Documents directory.
:)

yeah, i did not know that the software saves the files in that directionary...now i found serveral Logs there :)
I can just open them with a double click...no problems...
documents.JPG
ZeXx86 wrote:From unknown reason your PDF reader is not registered in system so program can't associate PDF files to open it.
You can try to reinstall PDF reader for All Users in OS.
perhaps the "all Users" is the problem?
I will try to install the adobe reader again and then i will select "for all users".

Thanks!

Re: Cannot open Log: "Error no PDF reader found"

Posted: Sun 03. May 2015 17:46:11
by igloo
Hi,

I got the same problem (spirit soft unable to find a valid pdf reader). I tried to desinstall/reinstall Acrobat reader but uselessly. Did you find out a solution?

Thanks in advance

Re: Cannot open Log: "Error no PDF reader found"

Posted: Sun 03. May 2015 21:24:44
by ZeXx86
Hi igloo,

what is language in your operating system and what version do you use?

Re: Cannot open Log: "Error no PDF reader found"

Posted: Sun 03. May 2015 22:15:19
by igloo
Hi, tks for this sunday reply ;)

As for your questions : Windows 7 pro, french

Re: Cannot open Log: "Error no PDF reader found"

Posted: Mon 04. May 2015 13:18:21
by toto_gt
Sryl ? I would recommend that u guys solve your computer related issues by yourself !

Geez , sometimes ......

Re: Cannot open Log: "Error no PDF reader found"

Posted: Mon 04. May 2015 13:34:03
by ZeXx86
igloo: Could you check your Documents directory if the logs are present there, please?
Most probably there is missing some association between PDF and reader so the software can't open the file.

Re: Cannot open Log: "Error no PDF reader found"

Posted: Mon 04. May 2015 18:52:52
by igloo
Yes, the log are actually present, no pb on this side. Association with a pdf reader is set as well (picture hereunder)

Image

I have removed the Acrobat reader, then install a new one : not better