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Spirit setting windows 10 closing

Posted: Sun 16. Feb 2020 18:23:36
by jjuk
I'm using 2.8.0.

When I'm in a popup dialog such as diagnostic or geo settings for a long time, when I close the dialog the main window has disconnected from the spirit unit and I lose my unsaved changes.

I'm using spirit red and usb.

Seems like a bug.

Re: Spirit setting windows 10 closing

Posted: Mon 17. Feb 2020 10:42:52
by ZeXx86
Hello,

could you send a Flight log from your Spirit unit, please?
Is there a Backup oscillator event?

Re: Spirit setting windows 10 closing

Posted: Mon 17. Feb 2020 10:58:00
by jjuk
It's not during flight. It's when configuring the unit on the bench, connected to a pc via usb cable.

Re: Spirit setting windows 10 closing

Posted: Mon 17. Feb 2020 11:15:22
by ZeXx86
Yes, I understand, but Spirit unit is recording logs also during configuration.

There we can see if something is wrong.

It must work in the same way even 2 days later if connected all the time.
It is not happening at any of our testing computers so I guess it is rather not a bug.

Re: Spirit setting windows 10 closing

Posted: Mon 17. Feb 2020 14:40:03
by jjuk
OK, i'll grab the logs for you later tonight. Thanks for your help.

Re: Spirit setting windows 10 closing

Posted: Mon 17. Feb 2020 21:57:56
by jjuk
The log file is attached. It is clean.

Go to General->Channels, and wait. The device disconnects after a random period of time.

I have tried this on 2 different spirit red's, both are running v2.8.0.
I have tried 2 different USB dongles.

I get the same results with both; random disconnect.

I can try a different computer on the weekend, but please try this on your system.

My Spirit2 will be here tomorrow (hopefully), i'll try that too.