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[SOLVED] Spirit software keeps crashing

Posted: Mon 01. Jan 2024 19:45:16
by Boebe
Hi, I’m a newbie with Spirit units. While setting up my Spirit GT and Geolink V2 the Spirit software crashes randomly. Is this “normal” behavior?
Windows 11 pro

Re: Spirit software keeps crashing

Posted: Tue 02. Jan 2024 8:13:19
by ZeXx86
Hello,

could you please share any details about where it is crashing?
Are you using Wifi-Link or USB interface?
Do you have internet connection during the setup?
What Spirit Settings software are you using? (Visible in the App Window title)

Re: Spirit software keeps crashing

Posted: Wed 03. Jan 2024 10:45:18
by Boebe
Hi,
It is randomly crashing while setting up the unit. So not something I can reproduce.
I’m using the supplied usb-link.
I do have an internet connection during setup. I’m doing the setup at home.
I’m using 3.6.1

I received the unit 28-12-2023 so I’m a real newbie.

Regards,
Rolf

Re: Spirit software keeps crashing

Posted: Wed 03. Jan 2024 11:04:32
by Boebe
One additional question, does the channel numbering matter for the Spirit?
You can see my channel assignment in the photos.
Regards,
Rolf

Re: Spirit software keeps crashing

Posted: Wed 03. Jan 2024 13:08:26
by ZeXx86
It is enough to leave base channel mapping (first 6 channels) at defaults at both Spirit and Radio. Then you do not have to change anything and it will just work out of the box without any changes.
So your channel mapping is unusual but if all channels are working well then it does not matter.
Default order is from 1 to 6, where Channel 1 is Throttle. It seems the channel order is not default at both sides now. In any case it should not cause anything wrong.

Thank you for your description. We are testing current version for several months and can't replicate any crashing. So whatever you will find is very helpful.

Re: Spirit software keeps crashing

Posted: Fri 05. Jan 2024 16:21:22
by Mattes61
Hello Tomas,
with the new Spirit Settings-Software 3.6.1 it crashs randomly (It closes itself !) -
If you start the program agian it will work again till it closes self again or not - there is no reason -
With the version before 3.5.1 that never happens -

In this case I have an Spirit II with Spektrum SRXL2-satellite -

Regards
Matthias

Re: Spirit software keeps crashing

Posted: Fri 05. Jan 2024 19:24:11
by ZeXx86
Could you temporarily try to disable internet connection when doing the setup?
I think the problem is related to connection stability. Maybe there are some losses that are causing this problem.

Re: Spirit software keeps crashing

Posted: Fri 05. Jan 2024 22:30:58
by Mattes61
Hello,
I will try it tomorrow again without Internet and then report the results back -

Regards
Matthias

Re: Spirit software keeps crashing

Posted: Sat 06. Jan 2024 17:47:04
by far3f
Hi, I am having the same issues, suddenly application is closed. I am using USB cable connection.

I am also newie with the system. I only have used this last versión.

Regards.

Re: Spirit software keeps crashing

Posted: Mon 08. Jan 2024 8:54:16
by ZeXx86
Thank you for your messages. Unfortunately we are unable to replicate the issue yet.

When it will close is there any crash report? Or is it looking like you are pressing Escape key?