Firmware Download

Heliman550 · Wed 07. Jun 2017 15:37:11

Hi there, I downloaded an update for my Spirit Pro firmware and received the file (spirit-fw-2.4.1.man). This wasn't recognised by the newly updated Setting Software so now my T-Rex 550 doesn't work until such time as I get the correct file format (.4df).

TomasN · Wed 07. Jun 2017 16:46:38

Heliman550 wrote:Hi there, I downloaded an update for my Spirit Pro firmware and received the file (spirit-fw-2.4.1.man). This wasn't recognised by the newly updated Setting Software so now my T-Rex 550 doesn't work until such time as I get the correct file format (.4df).

Use Google Chrome or Firefox for downloading instead of Internet explorer. Or rename downloaded file.

Heliman550 · Wed 07. Jun 2017 18:10:47

I tried renaming the file but it didn't work.

Heliman550 · Fri 09. Jun 2017 9:27:51

Hi there! Are there any Spirit team members to help on this????

Fri 09. Jun 2017 9:36:59

Hi,

the only thing you have to do is to rename the file "spirit-fw-2.4.1.man" to "spirit-fw-2.4.1.4df". Then it will work.

Make sure that you are using Spirit Settings 2.4.1 and that you are in the Update tab.

Heliman550 · Fri 09. Jun 2017 9:58:14

Thanks, I did this and it didn't work.

Fri 09. Jun 2017 10:52:51

Please make sure that the extension you are changing is visible in the OS. By default extensions are invisible.
So the result is probably: spirit-fw-2.4.1.4df.man which is wrong too.

Make sure that the extensions are visible in your OS (can be configured in the File Manager).

Alternatively use other web browser (not Explorer or Edge), all other web browsers will work well and the file will be downloaded correctly immediately.
There can't be other problem - if the file has really 4df extension, then it must be visible in the Spirit Settings/Update tab (not Backup).

If I am correct, the problem is that you can't see the file, right?

Heliman550 · Fri 09. Jun 2017 15:14:23

Hi, thanks for your extra feedback. I can't look at it until tomorrow (10.06.17)

Heliman550 · Sun 18. Jun 2017 16:42:41

Hi there! Apologies for the delay............lots to do.

I resolved the issue by using Chrome for the download. Renaming the .man file from the Edge/Internet Explorer didn't work and every download I tried was designated .man

Thanks for the help on this.

GaryCam · Mon 13. Nov 2017 9:03:15

I did the same thing , my spirit is dead now not a bit of power in it so either somebody can reboot it or I'm up for a new unit...

Any Spirit team there to help on this ...

Thank you..